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Find helpful articles on how to set up or get help with your account, contact us, change email notifications, change payment methods, change subscription, and un/resubscribe.
Find helpful articles related to setting up payment accounts and rent payments, payment processing, partial/block rent payments, recording rent paid, creating/viewing/deleting rent charges or payments.
Find articles on how to add properties and units, find a unit code, and delete a property or unit
Find helpful articles on how to connect/invite/link tenants, setting up tenants, linking tenants, removing tenants, notifying tenants, lease, document upload
Find helpful articles about how tenant screening works, automatic tenant screening, how to request tenant screening, failed tenant screening, complete background checks
Find articles about tenant prequalifications: how it works, how to add to your online listing, how to invite applicants to prequalify, and how to accept/reject
Find helpful articles on how applications work, how to accept or reject applications, how to invite applicants, what documents a tenant needs
Find helpful articles on how to list or unlist a property or unit, updates on Zillow listings, and how to upload or rotate photos for listings
Find helpful articles on how maintenance requests work, maintenance request notifications, share requests, create request, view maintenance videos, and how to set up a maintenance account
Find helpful articles about how to set up a team account for teammates or team members
Find helpful articles on how to set up/link/sync Google calendar, how to unlink, how to troubleshoot in Safari, and how to create tasks
Find helpful articles for tenants here! How tenants can set up account, link to landlord, set up payments, prequalify, apply, complete background check, and send maintenance requests