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Landlord Help: Maintenance
Latchel
Previously Submitted Maintenance Requests on RentRedi
Previously Submitted Maintenance Requests on RentRedi

previously submitted repair requests, added latchel AFTER maintenance requests received

Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

Does Latchel work on previously submitted maintenance requests in RentRedi?

If Latchel was not enabled when the maintenance request was submitted, it will not be forwarded to Latchel.

If a tenant submits a new maintenance request now that you have Latchel enabled, it will be sent to Latchel and the status will automatically update on the maintenance request within a few minutes of when it was submitted.

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