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Disputing a Chargeback

chargeback, dispute chargeback, chargeback dispute, tenant chargeback to dispute

Crystal Abing avatar
Written by Crystal Abing
Updated over 4 months ago

Need to dispute a chargeback? Follow the instructions below.

  1. From your RentRedi dashboard, click the gear icon

  2. Click "Settings"

  3. Toggle to "Feature Settings"

  4. Under "Receive Payments", click "Modify"

  5. Open your account dashboard

  6. Click "Reports"

  7. Click "List Chargebacks"

  8. Use the "Take Action" feature to dispute the chargeback

You can also check the status of your disputed chargeback (Pending, Resolved in Favor of the Cardholder, etc.)!

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