If a tenant or applicant applied to the wrong unit—or you just want to move them—you can easily assign them to the correct unit with the steps below:👇
Unlink the tenant from the wrong unit
Go to your Properties dashboard, then select the unit where you would like to link the tenant to
On the left-hand side, you will see the Tenants tab
Click Add New to invite the tenant
Enter the tenant's information in the invitation
Click Add & Invite
You're all set! The tenant is invited to their correct unit! 🎉
Note: 🗒️
When unlinking and relinking a tenant to a unit, the tenant will appear in both the "Current" and "Prior" section on your Renters dashboard. We create a record (called a Tenant Card) each time you link a tenant to a unit. This allows you to have multiple records for one tenant—e.g., for tenants who rent more than one unit or property from you over a period of time!