How to Enable Maintenance Coordination

Don't have your own maintenance team? Need help finding vendors to handle property repairs? No problem! 🤔

RentRedi's Maintenance Coordination connects you with providers who help manage maintenance requests, coordinate repairs, and communicate with tenants, saving you time and effort!

Explore each provider below to learn more about their services and how to enable Maintenance Coordination for your properties. 👷‍♂️

Lessen: No Monthly Fee

Lessen uses a vetted contractor network to diagnose and complete repairs. You pay for completed work, with no monthly subscription fee.

Repairs up to $350: Repairs costing $350 or less are completed without additional approval, and you're charged the actual cost.
Larger repairs: Repair costs above $350 require your approval. A diagnostic fee of up to $100 may apply if you decline a proposal after the diagnostic visit.
Availability: Depends on your property's location.

For more details, see the Lessen FAQs.

Latchel: Flexible Vendor Options

Latchel coordinates maintenance using your preferred vendors or its contractor network when you don't have one available.

How it works: Latchel coordinates the request and dispatches your preferred contractor or sources one through its network.
Pricing: Plans start at $25/month plus a per-unit fee. The first month is usually free. Review the pricing displayed during setup for current plan details.
Budget limits: Set spending limits to help manage repair costs and determine when additional approval is needed.
Preferred contractors: Add your own contractors for Latchel to prioritize when coordinating repairs.

For more details, see the Latchel FAQs.

How to Enable Maintenance Coordination

From your RentRedi dashboard, click ❯❯ (Expand Sidebar) at the top left.
Go to Maintenance ➜ Coordination.
Choose a provider. Review the available options for your properties and select Lessen or Latchel.
- Note: Lessen availability depends on your property's location.
- Optional: If both providers are available and you want to use different providers for different properties, select I want to mix properties.
Click Enable for your preferred provider.
Follow the on-screen instructions to complete setup and select the properties you want to enable.