Landlord Help: Charges, Fees, Payments

Find helpful articles related to setting up and rent charges, late fees, partial/block rent payments, recording rent paid, creating/viewing/deleting rent charges or payments.

51 articles in this collection
Written by Ed Barone, Ryan Barone, and Crystal Abing

Rent Payments FAQs: How long to process and receive rent payments?

rent collection, receive rent payments, transfer payments, deposit funds, payment processing, receive money, bank account,

Written by Ryan Barone
Updated over a week ago

Set Up Payments Settings and Fees

Processing Fees for Rent Payments

processing fee for card, processing fee for rent, who pays process fee

Written by Crystal Abing
Updated over a week ago

Pay the $1 ACH Fee For Your Tenants

How to pay ACH-fee, how to take over ACH fee, ACH fee for landlords

Written by Crystal Abing
Updated over a week ago

Set ACH Only For Tenant Payments

You can prevent credit and debit card payments and allow tenants to ONLY pay directly from their bank accounts by ACH.

Written by Ryan Barone
Updated over a week ago

Set Up Auto-Late Fees

Set up the late fees, automatically add late fees when rent is unpaid

Written by Ryan Barone
Updated over a week ago

Block Payments from Tenant

Block all payments or block partial payments during eviction

Written by Ryan Barone
Updated over a week ago

Add Charges

Create a Charge

Add charge, add rent, create rent, create charge, utilities, late fees, bills, maintenance fees, parking fees, HOA fees,

Written by Ryan Barone
Updated over a week ago

Create Charge for Security Deposit

security deposit charge, how to charge for security deposit

Written by Crystal Abing
Updated over a week ago

Create Charge Visible to Individual Tenants

charges for one tenant, hide charges from other renters

Written by Crystal Abing
Updated over a week ago

Creating Charges for Month-to-Month Leases

month-to-month lease, month-to-month tenant, month-to-month renter, m2m lease, m2m renter, m2m tenant, monthly lease renewal

Written by Crystal Abing
Updated over a week ago

Create Charges for Past Due Dates

create past charges, add retroactive charges, previously paid charges

Written by Crystal Abing
Updated over a week ago

Update a Charge for Rent Forgiveness

rent forgive, update charge for new amount, discount on rent

Written by Crystal Abing
Updated over a week ago

How to Automatically Collect for Utilities

billing tenants for utilities, recurring charges for utilities

Written by Crystal Abing
Updated over a week ago

Actions for Charges – What they do

What do those action buttons in the dropdown next to each charge on the rent page do?

Written by Ryan Barone
Updated over a week ago

How Tenants Can Schedule Recurring Rent Reminders

Tenants Schedule Recurring Reminders for themselves

Written by Ryan Barone
Updated over a week ago

Add Payment Received

How to Add a Payment Received

Add Payment Received, record a payment, cash, check, money order, Section 8 Voucher, payment outside of RentRedi, pay with check, not online

Written by Ryan Barone
Updated over a week ago

How to Add Section 8 Payments

Add Payment Received, record a payment, cash, check, money order, Section 8, voucher, payment outside of RentRedi, housing authority

Written by Crystal Abing
Updated over a week ago

How to Record Multiple Months Paid (outside of RentRedi) by Tenant

Record payment, rent paid, outside RentRedi, rent check, cash, partial rent payment, paid with check, check

Written by Ryan Barone
Updated over a week ago

Charges/Payments Troubleshooting

Rent Charges & Time Zones

charges showing as due different from tenants, lease dates one day behind, change in lease dates, time of rent changes

Written by Crystal Abing
Updated over a week ago

Overpayment/Underpayment on Charges

overpaid rent, underpaid rent, overpayment, underpayment

Written by Crystal Abing
Updated over a week ago

Edit Payment Made for Wrong Month

how to edit charge details, wrong rent paid, renter paid for future month, tenant paid wrong month

Written by Crystal Abing
Updated over a week ago

Check if Tenant is Connected to Charge

renter connected to charge, connect charges to tenant, view charges for tenant

Written by Crystal Abing
Updated over a week ago

Troubleshooting: Auto-Pay Not Running for a Tenant

autopay help, autopay didn't run for tenants, autopay renters,

Written by Crystal Abing
Updated over a week ago

Does Changing Rent Amount Affect Tenant's Auto-Pay?

change charge for auto-pay. update rent auto-payment

Written by Crystal Abing
Updated over a week ago

Authorized Payments on Behalf of Tenant

eft authorization, make online payments, make authorized payments for tenants

Written by Crystal Abing
Updated over a week ago

ACH Return / Insufficient Funds

How to Fix a Failed Rent Payment for Insufficient Funds/ACH Return

ACH payment return, charge for insufficient funds, chargeback, overdraft, add new rent charge, delete charge, recharge, tenant

Written by Ryan Barone
Updated over a week ago

Understanding Clawbacks Due to ACH Returns

Written by Ryan Barone
Updated over a week ago

Why Do ACH Returns Happen?

Written by Crystal Abing
Updated over a week ago

View Charges/Payments

Deposit Tracking!

individual deposits, batched deposits, separate deposits, track money, track transfers, track deposits

Written by Crystal Abing
Updated over a week ago

How to View Transactions

How to View Transactions, see deposits

Written by Crystal Abing
Updated over a week ago

How to View a Payment

find payment record, rent payments, payment details, receipt of payment, payment history, access past payments by unit or renter

Written by Ryan Barone
Updated over a week ago

How to View Charges for a Unit

View charges, charge details, charge history, access past payments by unit or renter

Written by Crystal Abing
Updated over a week ago

Find Individual Payments in a Deposit

find who paid deposits, deposits, find transactions, see payments in deposits

Written by Crystal Abing
Updated over a week ago

Can I Get Separate Transfers for Deposits?

separate deposits, individual deposits, deposit tracking

Written by Crystal Abing
Updated over a week ago

How to View Charges for a Tenant

View charges, charge details, charge history, access past payments by unit or renter, history of tenant's payments

Written by Crystal Abing
Updated over a week ago

Delete Charges/Payments

How to Delete a Charge

Delete a Charge / Remove a Charge / Delete Late Fee Charge

Written by Ryan Barone
Updated over a week ago

Delete Duplicate Charges

remove duplicate rent charges, remove duplicate lease charges

Written by Crystal Abing
Updated over a week ago

How to Refund a Tenant

Refund Tenant, Void Transactions

Written by Crystal Abing
Updated over a week ago

How to Delete All Future Charges

Delete all future charges, delete future recurring charges

Written by Ryan Barone
Updated over a week ago

How to Delete a Payment

Delete a Payment / Remove a payment

Written by Ryan Barone
Updated over a week ago

How To Void a Payment in Propay

Written by Crystal Abing
Updated over a week ago

Accounting/Reporting

1099-K Convenience Fee Write-Off

1099K fees, filter out convenience fees for 1099-K

Written by Crystal Abing
Updated over a week ago

Report of Security Deposits

export security deposits, print security deposits, security deposit report

Written by Crystal Abing
Updated over a week ago

1099-K IRS Form and ProPay Inc

tax form, IRS form, faqs for 1099-k

Written by Crystal Abing
Updated this week

1099-K If You Never Used RentRedi

tax info RentRedi, payment processing taxes. 1099K

Written by Crystal Abing
Updated this week

How to Get Corrected Names on Your 1099K

update names 1099k

Written by Crystal Abing
Updated over a week ago

Remove Convenience Fees from Reports

remove convenience fees from reports, filter out convenience fees, hide convenience fees

Written by Crystal Abing
Updated over a week ago

RentRedi vs Quickbooks for ACH Payments

Written by Crystal Abing
Updated over a week ago

How to Manage Accounting with RentRedi

Simplify accounting for rent payments using REI Hub, rental property accounting software

Written by Ed Barone
Updated over a week ago

How to Export Payments

Export Payments / rent payments to Spreadsheets or Quickbooks / View All Past Payments, Monthly Reports

Written by Ryan Barone
Updated over a week ago

Exporting Invoices and Payments to Quickbooks Online

How to Export your Tenant Charges and Your Tenant's Payments to Quickbooks Online

Written by Ryan Barone
Updated over a week ago