Need help with a payment? Check out our FAQs for guidance.😄
💳 Payment Processing Time
Payments are typically available in the landlord’s account within 2–3 business days.
📊 How to View Transactions
From your RentRedi dashboard, click the dropdown arrow in the "Rent" section.
Select "Payment Accounts".
Click Open Dashboard on the payment account you'd like to view.
Under “Reports”, click “Transaction Report”.
Choose the date and click “Search”.
You’ll see your tenant’s payment under either:
🕓 Pending Transactions
✅ Completed Transactions
📂 Find a Payment Record
On your RentRedi dashboard, click the "Properties" tab.
Select the unit you want to view.
In the unit view, click the "Charges" tab.
You’ll see all the charges for that unit.
Click any charge to view full payment details:
💵 Amount Paid
📅 Date Paid
💳 Payment Method
👤 Tenant Who Paid
⏳ View Pending Payments
From your RentRedi dashboard, click the ☰ hamburger menu in the top-left corner.
Select the "Rent" tab.
Click "View Deposits".
Navigate to the "Pending Payments" tab.
💬 Need More Help?
Our RentRedi Chat Support is available 24/7! 🌙☀️
Click the chat bubble in the bottom-right corner of your RentRedi dashboard to start a Live Chat with our team. We’re here anytime you need us! 🙌